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Selected work

What we have built.

A short list of real projects, described with what was delivered. We add case studies only with client permission.

First screen of the FARAH guest guide on a computerFirst screen of the FARAH guest guide on a phone

Client project · first property live (preview)Property management · Laurentians2026

FARAH Property ManagementA bilingual digital guest guide, built to scale across a property portfolio.

FARAH manages vacation rental properties. LAFKEN built its digital guest guide: arrival, house information, checkout and verified local recommendations in English and French, styled on FARAH's Welcome Book and structured to serve every property in the portfolio.

Challenge
Give guests one clear, branded place for everything they need during their stay, without sending private details by message, and ready to grow with the portfolio.
Results
The guide for the first property is live on a preview address. The French review, final property confirmations and the move to FARAH's website are in progress. A welcome TV screen and an owner-relations CRM are in development and are not shown here.

What we delivered

  • Guest guide for a first property, structured for the whole portfolio
  • English and French content (French review in progress)
  • Design applied from FARAH's Welcome Book
  • Verified local dining and activity recommendations
  • Private details (address, access, Wi-Fi) kept off the public page

Services

  • Digital Guest Experience
  • Websites & Technology

FARAH's logo and Welcome Book were created by its design partners; LAFKEN built the guide. Images show the guide's first screen only.

La Chilenita Club poster with QR code for joining the loyalty program
La Chilenita digital loyalty card in a phone wallet, showing stamps collected

Previous client projectRestaurant · Montréal2026

La ChilenitaA loyalty club and brand materials for a Chilean institution in Montréal.

A family restaurant with a loyal community and no system to stay in touch with it. We designed and launched a digital loyalty club, in-venue materials and a monthly operational report.

Challenge
A family restaurant with a loyal community and no simple way to stay in touch with it or to bring customers back.
Results
Activity was tracked in monthly reports for the owners. Those figures belong to the client and are not published.

What we delivered

  • Digital loyalty card in Apple Wallet and Google Wallet
  • "Join the Club" poster and QR enrolment
  • Menu redesign
  • Customer database setup
  • Monthly operational report

Services

  • Brand & Creative
  • Growth
  • Technology

Client figures from monthly reporting are confidential and not shown.

Screenshot of the LIMPIO website homepage

Delivered project · liveCleaning and property care · Montréal and Laurentians2026

LIMPIOA bilingual corporate website for a cleaning and property care company.

LIMPIO is a related business. We designed and built its English and French website: service architecture, local pages, quote forms with lead tracking and technical SEO.

Challenge
A growing cleaning and property care company needed a credible bilingual presence that turns visits into quote requests.
Results
Live since October 2026 with 36 pages in English and French. Lead figures from the new site are not published yet.

What we delivered

  • Information architecture and copy
  • 36 pages at launch: 18 in English, 18 in French
  • Quote and contact forms with lead storage
  • Technical SEO and structured data
  • Analytics-ready event tracking and cookie consent

Services

  • Growth
  • Technology

LIMPIO is a separate business. LAFKEN does not provide cleaning services.

View the live site
LIMPIO OS job status card: scheduled, team on site, quality control, guest ready (illustration, sample data)LIMPIO OS operational alerts on a phone (illustration, sample data)

Internal project · deployed · rollout in progressOperations software · Cleaning and property care2026

LIMPIO OSThe operations platform behind a cleaning and property care company.

LIMPIO OS is a technology project developed internally by LAFKEN for LIMPIO, a related business: scheduling, the field team's job flow, photo checklists, quality control and a client-safe proof of service. It was deployed to production in October 2026, and its internal rollout is still in progress.

Challenge
LIMPIO needed to coordinate turnovers, photo evidence and quality control across many properties in one system.
Results
In production for LIMPIO's operations since October 2026. The status of each feature is listed below; no performance metrics are published.

What we delivered

  • Visit scheduling and team assignmentOperationally tested
  • Job flow with photo checklists for the field teamOperationally tested
  • Quality control before a property is marked readyOperationally tested
  • Management dashboard and live operations viewDeployed
  • Proof of Service: a client-safe record shared through a secure linkDeployed
  • File-based photo export for Breezeway's bulk upload (no API integration)Deployed
  • In-app operational alerts for the operations teamDeployed
  • Push notifications on the field team's phonesInternal rollout

As of October 2026. Operationally tested: used on real jobs. Deployed: live and checked in production, not yet confirmed in daily use. Internal rollout: deployed, verification with the team in progress. Automated tests alone never count as operational testing.

Services

  • Business & Operational Solutions
  • Websites & Technology

Internal tool of a related business. Images are illustrations with sample data published on the LIMPIO website; the application itself is private.

Chalet Boréal

Fictional property · Laurentians

Welcome. Everything you need for your stay is here.

Arrival

  • Check-in from 4:00 p.m.
  • Park in the two spots facing the lake.
  • Your access code is sent by message on the day of arrival.

Questions during your stay? Message us any time.

Demonstration · synthetic data

DemonstrationVacation rentals2026

Digital guest guideA multi-property guest guide and welcome screen system.

A branded, bilingual guest guide designed to scale across a portfolio of chalets, with QR signage and a TV welcome screen. Shown here as a demonstration with a fictional property.

What we delivered

  • Guest guide structure and design
  • English and French content model
  • QR signage
  • TV welcome screen layout

Services

  • Digital Guest Experience

Built with a fictional property and synthetic data. The real client guide is shown in the FARAH case.

How we present work

We publish client work only with permission, never share confidential data, and label demonstrations clearly. Some of our property management work is under confidentiality and is available to discuss on a call.

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